Terms of Service

Effective Date: May 3, 2026

These Terms of Service ("Terms") govern your access to and use of useblocksmith.com (the "Site") and the wallet-recovery services provided by Blocksmith, LLC, a Georgia limited liability company ("Blocksmith," "we," "us," or "our"). By using the Site or engaging our services, you ("Customer," "you," "your") agree to these Terms. If you do not agree, do not use the Site or engage our services.

These Terms include a binding individual arbitration provision and a class-action waiver in Section 14. Please read them carefully.

1. Description of Services

Blocksmith provides specialized cryptocurrency wallet recovery services for verified, legitimate wallet owners. Services may include, depending on the case:

Recovery of Bitcoin Core wallet.dat files;
Recovery of Electrum wallets;
Recovery of Ethereum Presale wallets and other legacy Ethereum wallet formats;
Reconstruction of partial seed phrases (BIP39 and related);
Recovery of hidden wallets and passphrases;
Other wallet-recovery services as we agree to in writing.

The Services are limited to the activities described in your written engagement quote. We do not provide investment, tax, or legal advice; we are not a custodian; and we do not hold cryptocurrency on your behalf.

2. Eligibility and Ownership Warranty

You may engage the Services only if you are a legitimate owner of the wallet you are seeking to recover. By submitting a case review request and engaging the Services, you represent and warrant that:

You are the lawful owner of the wallet, or you are an authorized representative (e.g., executor, trustee, court-appointed fiduciary) of the lawful owner;
You have a legitimate basis to access the wallet (e.g., it is yours, it was inherited, it is part of an estate or trust you administer);
The wallet was not stolen, hacked, or scammed from another party;
Recovering the wallet does not violate any law, court order, contract, or third-party right;
You are at least 18 years old;
The information you provide to us is true, accurate, and complete to the best of your knowledge.

We may at any time require additional ownership verification, including identification documents, sworn declarations, or supporting evidence. We reserve the right to decline or terminate any case at any time, in our sole discretion, including based on concerns about ownership, legality, or feasibility.

3. What We Do Not Do

To avoid any misunderstanding, Blocksmith expressly does not:

Recover funds that were stolen, hacked, or scammed;
Recover funds sent to incorrect addresses or paid to fraudsters;
Reverse, cancel, or otherwise manipulate completed blockchain transactions;
Decrypt or break into wallets owned by parties other than you;
Provide investment, legal, tax, or financial advice;
Hold or custody cryptocurrency on your behalf at any time;
Guarantee that any particular wallet will be recovered.

4. Case Review and Engagement Process

4.1 Free Initial Review

Submitting a case review request through the Site is free. We will evaluate the information you provide and respond regarding feasibility. We may ask follow-up questions before issuing a determination.

4.2 Written Quote

If we determine your case is one we can attempt, we will provide a written quote describing:

The scope of work we are willing to perform;
The estimated timeline (which is an estimate only and not a guarantee);
The fees applicable on successful recovery;
Material-handoff procedures specific to your case;
Any case-specific terms supplementing these Terms.

The written quote, together with these Terms, constitutes the engagement agreement for your case once you accept it in writing. In the event of a conflict between the written quote and these Terms, the written quote controls for that case.

4.3 Acceptance of Engagement

No engagement is created until you have accepted the written quote in writing and we have acknowledged acceptance. Submitting a case review request, providing materials, or paying any amount does not by itself create an engagement.

5. Fees and Payment

5.1 Success-Based Fees

Except as otherwise expressly set forth in your written quote, no fees are payable to Blocksmith unless we successfully complete the recovery for your case. "Successful completion" means we deliver to you the means of accessing the wallet (e.g., the recovered private key, decrypted wallet file, recovered password, or reconstructed seed phrase) such that you are able to access the recovered wallet using the delivered materials.

5.2 No Advance Fees

We do not charge upfront fees for case review or recovery work, except as expressly set forth in a written quote and accepted by you. You are not obligated to pay anything to receive an initial feasibility assessment or a written quote.

5.3 Pass-Through Costs

If your written quote includes pass-through costs (e.g., specialized hardware, third-party tooling, return shipping for original materials), those costs will be itemized and disclosed in the written quote and will be addressed in the manner specified there.

5.4 Payment Terms

Successful-recovery fees are due upon delivery of the recovered access materials, in the manner and currency specified in your written quote. Blocksmith may, at its option, retain or escrow recovered materials until payment of the success fee is received in full.

5.5 Taxes

Fees are exclusive of taxes. You are responsible for any sales, use, or similar taxes that may apply to the Services in your jurisdiction. We are responsible for our own income taxes.

6. Material Handoff and Custody

6.1 Approved Methods

Sensitive case materials must be transmitted to Blocksmith only by methods we approve in writing for your case, which may include encrypted file transfer or shipment in a signed tamper-evident envelope. You shall not transmit sensitive materials (including, but not limited to, full seed phrases, full passwords, or wallet files containing live private keys) through the Site contact form or through ordinary unencrypted email.

6.2 Customer Responsibility for Originals

You are responsible for retaining at least one independent backup of any wallet files, seed fragments, hardware devices, or other materials you provide to us. We are not responsible for loss, damage, or compromise of materials in your possession or in transit before they are received by us.

6.3 Receipt and Handling

Once received by us, sensitive case materials are kept under controlled conditions consistent with our standard handling procedures for the duration of the engagement. We do not custody cryptocurrency, and we do not transfer recovered funds; once we deliver the means of access to you, all custody, control, and risk of the recovered wallet returns to you.

6.4 International Shipments

Blocksmith may accept inbound shipments of materials from outside the United States. We do not ship materials, payments, or other items to addresses outside the United States. Customers shipping materials internationally are responsible for compliance with all applicable export, import, customs, and disclosure requirements.

7. Customer Obligations

You agree to:

Provide truthful, accurate, and complete information in connection with your case;
Promptly disclose any change in the facts you have provided to us;
Cooperate with reasonable requests for additional materials, verification, or clarification;
Not knowingly engage Blocksmith for any unlawful purpose;
Comply with the material-handoff procedures specified for your case;
Refrain from sharing, publishing, or disseminating Blocksmith's recovery methods, tools, or trade secrets that may be observed during the engagement.

8. Confidentiality

Each party shall hold the other party's Confidential Information in confidence and use it only for purposes of performing or receiving the Services. "Confidential Information" includes case materials, technical methods, business information, and any information designated confidential or that a reasonable person would understand to be confidential. Confidentiality obligations survive termination of these Terms for three (3) years, except for trade secrets, which remain confidential indefinitely.

9. Intellectual Property

The Site, our recovery tools, methods, software, documentation, and any other materials we develop, own, or license are and remain the property of Blocksmith. Nothing in these Terms or in any engagement transfers any intellectual property to you, except for delivery of the recovered access materials specific to your wallet. You retain ownership of your wallet, your data, and any underlying cryptocurrency.

10. Disclaimers

THE SITE AND SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE." TO THE FULLEST EXTENT PERMITTED BY LAW, BLOCKSMITH DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

WITHOUT LIMITING THE FOREGOING, BLOCKSMITH DOES NOT WARRANT OR GUARANTEE:

That any particular wallet will be recovered, or that any case will be successful;
That recovery will be completed within any particular time frame;
That the Site will be available without interruption, error-free, or free from harmful components;
The accuracy, completeness, or reliability of information appearing on the Site beyond what is expressly stated.

Estimates of feasibility, timing, or pricing are estimates only and are not commitments unless and until embodied in a written quote that you have accepted.

11. Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY LAW, BLOCKSMITH'S TOTAL CUMULATIVE LIABILITY ARISING OUT OF OR RELATING TO THE SITE, THE SERVICES, OR THESE TERMS — WHETHER IN CONTRACT, TORT (INCLUDING NEGLIGENCE), STATUTE, OR ANY OTHER LEGAL THEORY — SHALL NOT EXCEED THE GREATER OF (A) THE FEES YOU HAVE ACTUALLY PAID TO BLOCKSMITH FOR THE SPECIFIC CASE GIVING RISE TO THE CLAIM, OR (B) FIVE HUNDRED U.S. DOLLARS ($500).

IN NO EVENT SHALL BLOCKSMITH BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES; LOST PROFITS; LOSS OF BUSINESS; LOSS OF DATA; LOSS OF CRYPTOCURRENCY VALUE; OR DIMINUTION IN VALUE OF ANY ASSET, EVEN IF BLOCKSMITH HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES, SO THESE LIMITATIONS MAY NOT APPLY TO YOU IN FULL. IN SUCH JURISDICTIONS, BLOCKSMITH'S LIABILITY IS LIMITED TO THE GREATEST EXTENT PERMITTED BY LAW.

12. Indemnification

You agree to indemnify, defend, and hold harmless Blocksmith and its members, managers, officers, employees, contractors, agents, and affiliates from and against any and all claims, demands, losses, liabilities, damages, costs, and expenses (including reasonable attorneys' fees) arising out of or relating to: (a) your breach of these Terms or any engagement quote; (b) any misrepresentation by you regarding ownership of, or rights in, a wallet; (c) any third-party claim that you did not have the right to engage us to recover the wallet; (d) your violation of any applicable law; or (e) your negligence or willful misconduct.

13. Term and Termination

These Terms apply for as long as you use the Site or engage the Services. We may terminate any engagement at any time for any reason, including if we determine in our sole discretion that the case is infeasible, the work poses unreasonable risk, or you are in breach of these Terms. You may terminate any engagement at any time by written notice to us, subject to your obligation to pay any fees or pass-through costs that have already accrued under your written quote. Sections that by their nature should survive termination (including, without limitation, Sections 5 (with respect to accrued fees), 7, 8, 9, 10, 11, 12, 14, and 15) will survive.

14. Dispute Resolution; Arbitration; Class-Action Waiver

14.1 Informal Resolution First

Before initiating any formal dispute, you agree to first attempt to resolve the dispute informally by sending a written notice to info@useblocksmith.com describing the nature and basis of the dispute and the relief sought. The parties shall negotiate in good faith for at least sixty (60) days from delivery of the notice before either party initiates formal proceedings.

14.2 Binding Individual Arbitration

Except for the Small-Claims Carve-Out and the Equitable-Relief Carve-Out below, any dispute, claim, or controversy arising out of or relating to the Site, the Services, or these Terms shall be finally resolved by binding individual arbitration administered by the American Arbitration Association ("AAA") under its Commercial Arbitration Rules then in effect. The arbitration shall be conducted by a single arbitrator. The seat of arbitration shall be Athens, Georgia, and the arbitration shall be conducted in English. Judgment on the arbitrator's award may be entered in any court of competent jurisdiction.

14.3 Small-Claims Carve-Out

Either party may bring an individual claim in a small-claims court of competent jurisdiction in Athens-Clarke County, Georgia, provided the claim qualifies under that court's jurisdictional limits and remains in that court.

14.4 Equitable-Relief Carve-Out

Either party may seek temporary or preliminary injunctive or equitable relief in a state or federal court located in Athens-Clarke County, Georgia, to prevent or stop misuse of confidential information, intellectual property, or wallet materials, pending resolution of the underlying dispute by arbitration.

14.5 Class-Action Waiver

YOU AND BLOCKSMITH AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN AN INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS, COLLECTIVE, OR REPRESENTATIVE ACTION. The arbitrator may not consolidate more than one person's claims and may not preside over any form of class or representative proceeding. If this class-action waiver is found to be unenforceable, the entirety of Section 14 (other than this sentence) shall be null and void.

14.6 Opt-Out

You may opt out of this arbitration agreement by sending written notice to info@useblocksmith.com within thirty (30) days after first agreeing to these Terms, stating your intent to opt out. Opting out will not affect any other provision of these Terms.

15. Governing Law and Venue

These Terms and any dispute arising out of or relating to them are governed by the laws of the State of Georgia, without regard to its conflict-of-laws principles. To the extent any dispute is not subject to arbitration under Section 14, you and Blocksmith consent to the exclusive jurisdiction and venue of the state and federal courts located in Athens-Clarke County, Georgia.

16. Force Majeure

Blocksmith is not liable for any failure or delay in performance to the extent caused by circumstances beyond our reasonable control, including acts of God, natural disasters, pandemics, war, terrorism, civil unrest, government action, internet or telecommunications failures, third-party software or service failures, or denial-of-service attacks.

17. Changes to These Terms

We may modify these Terms from time to time by posting the revised Terms on the Site and updating the Effective Date. Material changes will be effective thirty (30) days after posting (or upon your express acceptance, whichever is earlier). Continued use of the Site or Services after the effective date of changes constitutes acceptance of the revised Terms.

18. Miscellaneous

Entire Agreement. These Terms, together with the Privacy Policy and any written quote you have accepted, constitute the entire agreement between you and Blocksmith regarding the subject matter and supersede all prior or contemporaneous communications.
Severability. If any provision of these Terms is held unenforceable, the remaining provisions remain in full force and effect, and the unenforceable provision shall be modified to the minimum extent necessary to make it enforceable.
No Waiver. Failure to enforce any provision is not a waiver of that or any other provision.
Assignment. You may not assign or transfer these Terms or any rights under them without our prior written consent. We may assign these Terms in connection with a merger, acquisition, or sale of assets.
Notices. Notices to Blocksmith must be sent to the address or email at the top of these Terms. Notices to you may be sent to the email address on file for your case.
Headings. Section headings are for convenience only and do not affect interpretation.
Independent Contractors. The parties are independent contractors. These Terms do not create any agency, partnership, joint venture, or employment relationship.

19. Contact

For questions about these Terms, contact:

Blocksmith, LLC
c/o Fortson, Bentley & Griffin, P.A.
2500 Daniells Bridge Road, Building 200, Suite 3A
Athens, GA 30606
info@useblocksmith.com